The goal was simple: develop the best-handling, full-power e-MTB possible. Powered by the industry-leading Bosch Performance Line CX Motor (600Wh) and crafted with Santa Cruz's signature suspension feel, the new Santa Cruz Vala offers supreme balance betwe
The goal was simple: develop the best-handling, full-power e-MTB possible.
Powered by the industry-leading Bosch Performance Line CX Motor (600Wh) and crafted with Santa Cruz’s signature suspension feel, the new Santa Cruz Vala offers supreme balance between stability and agility. This time, opting to use a different suspension system to achieve their goals, the Vala finds the sweet spot for both precision and power, making even the toughest rides feel effortless. Whether navigating steep, technical climbs or bombing rugged descents, the Vala keeps you in control, no matter the trail.
FEATURES:
SPECS:
| Frame | Carbon C MX 150mm Travel , 4-Bar |
| Fork | FOX 38 Float Performance Elite, Grip X2, 160mm |
| Rear Shock | FOX Float X Performance Elite, 205×60 |
| Rims/Wheels | Raceface ARC 30 HD |
| Hubs | [F] E13 SL, 15×110, 6-Bolt, 32h [R] E13 SL E-Spec, 12×148, XD, 6-Bolt, 32h |
| Spokes | N/A |
| Tires | [F] Schwalbe Magic Mary, 29×2.5, Trail Radial Ultra Soft [R] Schwalbe Magic Mary, 27.5×2.5, Gravity Radial Soft |
| Crankset | SRAM GX Eagle Cranks, 160mm |
| Chain | SRAM GX Eagle T-Type, Flattop, 12spd |
| Chain Guide | N/A |
| Front Derailleur | N/A |
| Rear Derailleur | SRAM GX Eagle AXS T-Type, 12spd |
| Cassette/Rear Cogs | SRAM GX Eagle T-Type, 10-52t |
| Shifters | SRAM AXS Pod Bridge |
| Handlebars | OneUp Aluminum Bar, 35mm Rise, 800mm |
| Stem | OneUp Stem, 42mm -or- Burgtec Enduro Stem, 42mm |
| Brake Levers | N/A |
| Brakes | SRAM Maven Bronze Stealth w/ SRAM HS2 200mm Rotor |
| Pedals | Sold Separately |
| Saddle | SDG Bel-Air V3, Max Lux-Alloy Atmos |
| Seat Post | OneUp Dropper Post, 31.6 |
| Motor | Bosch Performance CX BDU38 |
| Battery | Bosch PowerTube Battery 600Wh |
| Display/Controller | N/A |
| Max Assisted Speed | 20mph |
| Charger | N/A |
| Accessories & Extras | N/A |
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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